Effective Date 12/10/2023

Welcome to City Link Passengers Transport website ( [ CITY LINK PASSENGERS TRANSPORTATION VIA LUXURIOUS CARS ] ) . This Privacy Policy outlines how we collect, use, and protect customer information. By accessing our services or website, you agree to the terms described herein.

Information We Collect:

We may collect the following types of information:

1. Personal Information: This includes customer names, contact information (e.g., email addresses, phone numbers), and other identifying details provided when using our services, signing up for accounts, or contacting customer support.
2. Payment Information: When making payments, we may collect financial information, such as credit card details, for billing and transaction processing. Please note that sensitive payment information is securely handled by our trusted payment processors.
3. Usage Data: We gather data about interactions with our website and services, including browsing history, pages visited, session duration, and referral sources. This information helps us understand user behavior and improve our website and services.

How We Use Your Information:

We utilize the collected information for the following purposes:

1. Service Delivery: We use personal information and payment details to provide and fulfill transportation services, process payments, and meet customer requests. Customer information is crucial for booking, confirming reservations, and communicating service updates.
2. Customer Support: We may use your contact information to address inquiries, resolve issues, and provide assistance. This includes responding to customer queries and resolving transportation-related matters.
3. Communication: We send service-related updates, notifications, and promotional materials to enhance your experience and keep you informed about our services. You can manage your communication preferences, including opting out of promotional materials.
4. Improvement: We analyze usage data to enhance our services, website, and user experience. This helps us tailor our offerings to better serve your needs and preferences.

Protection of Information:

We are committed to safeguarding your information. We implement security measures to protect your data and maintain its confidentiality. However, it's essential to recognize that no data transmission over the internet can be entirely secure, and we cannot guarantee absolute security.

Disclosure to Third Parties:

We may share your information with trusted third parties, such as payment processors, service providers, or business partners. These third parties assist in facilitating our services. Rest assured that we do not sell or rent your personal information to third parties. Payment details are shared with customer consent.

Customer Consent:

We prioritize your privacy. Customer information and payment details are only shared with explicit customer consent. Before sharing such information, we will request your authorization.

Your Choices:

You have the option to manage your communication preferences and update your personal information. If you wish to access, modify, or delete your personal information, please contact us using the information provided in the "Contact Us" section.

Cookies and Tracking Technologies:

We may use cookies and similar technologies to enhance your user experience, improve website functionality, and track user activity. You can adjust your browser settings to manage cookies, but please note that this may affect website functionality.

Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices, to address legal requirements, or to improve transparency. The latest version will always be available on our website. Please check back periodically for updates.

Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us using the following information:

info@citylink.ae